Need help with your Headset

Need Help?
Call 0508 222 553



We send out all of our items with speed and security in mind - over 15,000 packages were delivered to New Zealand businesses by Express Couriers last year alone.

No matter how much you order, and no matter where in New Zealand you are located, you'll receive FREE shipping if you make your purchase online.



We back up our Satisfaction Guarantee claim with our easy returns Policy.

If the product you purchased doesn’t meet your expectations, simply return it to us within 7 days and our team will help you find the one that is.



If your headset is in need for service due to staffing changes, or if your headset is in perfect working condition but only requires new parts such as ear cushion, battery, headbands, cables…etc. Give us a call to explore our headset refurbishment service.

We can help prolong the life of your assets by minimising your spending on headset equipment.



We love talking about headsets, and we love helping you find the right fit for you. Before you’ve even made a purchase, give us a call to tell US what YOU want, what you need, and what you expect. After you’ve made your purchase, we’re with you every step of the way, with FREE remote lifetime support.

And when we say lifetime support, we mean lifetime support... no matter how far down the track, our experts are here to answer your questions, help with troubleshooting, or give you technical support.



We’re commitment to excellent and consistent customer service, with the entire Cackle team having one goal in mind; to exceed your expectations.

Join over 6,000 New Zealand organisations that have put their trust in our service and improved their communications. With our 100% satisfaction guarantee you know that when you’re with us, you’re backed all the way.



If your headset is in perfect working condition but is no longer fulfilling your business requirement, simply give us a call to explore our headset trade-in option.

We will attribute the credit from your trade-in headset toward the new headset. Please note that the this service is only available with new headset purchase.



If you haven’t ordered from us before, it’s easy to set up an account over the phone/email with your required payment terms. Your invoice will then reference the Purchase Order Number (P.O. #) that you provide.

Even though you’re completely covered by our easy returns policy, if you aren’t sure which headset is right for your department’s needs, speak to our team and let us help arrange a free trial.



If you are in an urgent need for some headsets or you have a project that requires temporary headsets, talk to us and we can help make the necessary arrangements.

We have had experience in leasing headsets for large projects so we will be able to help take some of the stress away for you.